[July Webinar] Manage Your Reviews and Maintain Your Sanity


    July Webinar

    Manage Your Reviews and Maintain Your Sanity

    Date: Thursday, July 30, 2015 
    Time: 2 p.m. Eastern/ 1 p.m. Central/ Noon Mountain/ 11 a.m. Pacific/ 8 a.m. Hawaii/ 7:00 p.m. CET
    Duration: 60 minutes

    VRMA Members: Free 
    Non-Members: $50 


    Whether you love it or hate it, reviews are absolutely critical for your vacation rental company?s success. Reputation is huge in attracting new owners. And online, Google rewards those businesses who gather reviews in an organized fashion. Learn how reservationists can gather and respond to reviews with the least amount of effort. Focus on taking care of your guests and owners and let your reviews cook along in the course of doing business.

    Many companies gather new reviews, and hopefully, respond at least occasionally to negative reviews, but few people do it well, let alone consistently. This one-hour webinar will describe how important reviews are to growing your business, and then primarily focus on how to put a successful review strategy in place using simple techniques.

    This webinar will cover:
    • How to create a system to solicit positive reviews from guests, as well as from owners, with minimal effort from a reservationist
    • Technological tools to support your company?s efforts in getting new reviews
    • Tools to monitor negative comments about your business and respond to them in a timely manner

    Presenter information: 

    Susan Blizzard
    CEO, Blizzard Internet Marketing

    Susan Blizzard has operated Blizzard Internet Marketing, a provider of online marketing solutions for hospitality companies, for 18 years. After earning her MBA, she worked with middle-market and start-up companies on Wall Street until she started up her own company. The Blizzard team provides a full suite of online marketing services, as well as designs websites with reservation engines that connect to popular vacation rental management software programs. Blizzard is also well-known for its Blizzard University Workshop classes, taught specifically to VRMs.

    Susan has a BA from Duke University and an MBA from Columbia University. She enjoys tennis, skiing, and spending time with her two kids in her Rocky Mountain home.


    Advance registration closes at 4 p.m. Eastern on Wednesday, July 29.

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