Even with the boom of online booking tools in recent years, voice call reservations are still rolling in at rental management companies far and wide. In this article, Kennedy Training Network President Doug Kennedy talks about the trends in voice call reservations and how to deal with every type of customer that calls your facility.
Orlando Vacation Homes 360, Inc. recently conducted a survey of consumer vacation rental trends: How do renters search for and book properties and what are their top priorities when selecting vacation rental properties? OVH360 summarizes their findings in this article. The results may surprise you.
Registration is now available for the 2016 Eastern Seminar and the 2016 Western Seminar. Both regional seminars offer educational sessions tailored for every member of your staff, networking opportunities, and much more.