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Why Competition May Be the Best Thing for Vacation Rental Property Managers

Posted By: Julian Castelli

Thu May 26th, 2016

Although most businesses dream of having a market all to themselves, studies and history show us that more players in the market can be a good thing. Competition is the key driver of performance and inspires the adoption of innovation as companies adapt and new ideas emerge in the industry.

0 Comments 0 Likes Keywords: Sales/Marketing

Never Try to Prove Guests Wrong, Even When They Are

Posted By: Douglas Kennedy

Tue May 24th, 2016

Doug Kennedy, president of the Kennedy Training Network, reflects on his own experience with customer service and shares some valuable tips on how to diffuse difficult customer situations.

1 Comment 0 Likes Keywords: Professionalism

Make Your Inn, B&B or Vacation Rental Property Stand Out

Posted By: Susan G Sternthal

Thu May 19th, 2016

Differentiating your property from the masses can be tough. Susan Sternthal from InnStyle, a longtime VRMA member, has some tips for helping your property stand out from the crowd.

0 Comments 0 Likes Keywords: Guest Services

5 Surefire Ways to Improve Your Vacation Rental Reviews

Posted By: VRMA Administrator

Tue May 17th, 2016

Customer reviews can make or break a vacation rental's online presence. But how can you secure the positive feedback you need to make an impact online? MaidThis gives five fool-proof tips for making sure your guests are leaving great reviews.

0 Comments 0 Likes Keywords: Professionalism

Press Release: VRMA Responds to Arizona SB 1350

Posted By: VRMA Administrator

Thu May 12th, 2016

WASHINGTON, D.C. - The Vacation Rental Managers Association (VRMA), an international trade association representing professional property managers of traditional short-term vacation rentals, released the following statement in response to the Arizona House of Representatives passing SB 1350.

0 Comments 0 Likes Keywords: VRMA News