Recent Articles
Posted By: Douglas Kennedy
Wed Jul 8th, 2020
As those who read train-the-trainer articles or attend my workshops know well, I am a huge advocate for using a “tech for touch” approach to stand out from the competition. Read more about using video email for personalized, narrated, virtual property tours.
Posted By: VRMA Administrator
Mon Jun 29th, 2020
As social distancing has become the norm, apps that allow customers to skip lines and avoid contact with others are critical. Here are five contact-less mobile app solutions that are helping the hospitality industry.
Posted By: Douglas Kennedy
Wed Jun 24th, 2020
As in any industry, massive disruption creates massive opportunities. Smart operations and marketing leaders will capitalize on this chance to win the loyalty of first-timers, turning them into this year’s social media promoters and next year’s repeat guests. Here are a few training tips.
Posted By: Cady Stokes
Thu Jun 18th, 2020
Forecasting is important now more than ever for property managers to anticipate future business performance, deal with future uncertainties and plan accordingly. Here are 9 tips to improve your forecasting methods for better revenue management.
Posted By: Sue Jones, MBA, SHRM-SCP, SPHR
Mon Jun 8th, 2020
Responding to the COVID-19 pandemic has businesses looking at new ways of doing their work and how that work gets done. To meet operations and staffing requirements, many businesses are expanding their workforce using a mix of employees, contractors and staffing agencies to provide more flexibility.
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