A well-managed concierge program is a key to boost the revenue of a vacation rental business. Upselling is a great business opportunity to increase the average revenue hospitality business makes from a guest.
There’s much to be excited about in the vacation and short-term rental industry right now. With challenge and disruption comes opportunity. New ways of working are emerging, new markets are opening, and we’re looking at old problems with a fresh perspective.
Becoming digital does not necessarily mean losing the personal connection with guests. There are many tech tools that if used in creative ways can help you personalize the experience even further and stay at the top-of-mind of your clients.
There are two acts you can take to help you keep up with what happens in your community: following local government agendas and building relationships with local officials. These tips can help you focus your efforts and stay informed with public discourse regarding your business interests.