In mid-April, I attended the inaugural VRMA Spring Forum in Charlotte, North Carolina. Historically, this event was broken into Eastern and Western Regional Conferences, but this year was the first time they were combined and named the Spring Forum.
One-third of new hires quit their job after just six months. Training your employees is absolutely critical to employee retention, leading some 73% of organizations to revamp their entire onboarding process to foreground retention.
If smaller property management companies want to be on OTAs, they have no choice but to work with their Property Manager Software System (PMS) or a Channel Manager (aka OTA Middleman). The problem with this model is that it can be inherently inefficient, expensive and in many cases, more trouble.