Guest satisfaction is the key to locking in the guest as a returning visitor. Many factors play a part in guest satisfaction from the time they book to the follow-up after they returned home. It is important that your vacation rental management company captures how the guest really feels...
Transparent is the global leader in providing data intelligence for the short-term rental industry. Since 2016, the company has been building and maintaining data analytics products to empower and enhance knowledge of the short-term rental industry.
One of the most controllable factors when it comes to guest experience you have with your vacation rental software is your housekeeping and maintenance operations and how it communicates and interacts with your property management system (PMS) and reservation system.
Instant booking is the future of vacation rentals—travelers love it, managers love it, and it saves time on both sides of booking. Both travelers and property managers desire a seamless experience when it comes to booking, and the debut of a new instant booking feature is doing exactly that.