2023 VRHP Housekeeping Team of the Year: Well & Good Property Services

5/6/2024

The VRMA Excellence Awards celebrate and recognize the incredible work, contributions, and impact that vacation rental professionals have made in the past year. We are highlighting each of the 12 award recipients in 2023, continuing today with VRHP Housekeeping Team of the Year, sponsored by Breezeway: Well & Good Property Services.

In August 2020, Well & Good Property Services operated in just one market. Fast-forward to mid-2023, and they have expanded their reach to an impressive 12 markets across the United States, including cities like Dallas, Omaha, Tulsa, Chicago, and Colorado Springs. Their meteoric rise can be attributed to a groundbreaking solution that addressed a crucial need for standardization and improvement in the quality of cleaning services within the vacation rental industry.

At the heart of their success lies a commitment to employee development and the enrichment of their staff and contractors. Well & Good Property Services has been relentless in fostering a culture of excellence, not only within their organization but also across the entire supply chain, making service synonymous with an exceptional experience.

One of their noteworthy initiatives is the “Operation Fight Inflation” campaign, masterminded by CEO Jonathan Wicks. This campaign, aimed at supporting their entire team, provides financial assistance for groceries, gas, and other essentials, ultimately bringing their employees back to a net-zero position in the face of inflation. This remarkable endeavor not only demonstrates their commitment to their workforce’s well-being but also showcases their innovative approach to employee support.

Well & Good Property Services’ ability to create a standardized, trustworthy product has led to an influx of positive reviews and heightened guest satisfaction from homeowners and property managers alike. Their dedication to an outstanding guest experience has truly set them apart within the vacation rental industry.

In their quest for sustainability, Well & Good Property Services embarked on another groundbreaking mission: the replacement of all single-use plastics with pump-style soaps in their cleaning processes. This eco-conscious decision has resulted in a significant reduction in plastic waste, saving over half a million pieces from entering the ecosystem.