The 5 Most-Needed Soft Skills for Operations Teams
By Michelle Williams | 10/8/2024
The global talent shortage was the topic of a recent survey by Manpower Group, a global staffing and recruitment company. The survey results identified the top hard and soft skill sets that employers report the most difficulty in finding. The distinction between hard skills and soft skills is fundamental in understanding the competencies required in the workplace. Hard skills are specific, teachable abilities or skill sets that are easy to quantify. They often refer to technical knowledge or expertise required to perform specific tasks or use certain tools or software. Examples of hard skills in a vacation rental operations department would include knowledge of cleaning techniques and the safe use of chemicals or the ability to use property management software.
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Mitigating Safety Risks in Vacation Rental Operations
By Michelle Williams | 6/10/2024
In the context of vacation rental homes, safety measures for guests and operations staff are both critical and complementary. While the specific safety concerns differ for guests and for your staff, there’s a significant overlap in that maintaining a safe environment your teams inherently contributes to a safer environment for guests. Prioritizing safety mitigates risks and fosters trust and satisfaction among both guests and employees.
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2023 VRHP Housekeeping Team of the Year: Well & Good Property Services
5/6/2024
The VRMA Excellence Awards celebrate and recognize the incredible work, contributions, and impact that vacation rental professionals have made in the past year. We are highlighting each of the 12 award recipients in 2023, continuing today with VRHP Housekeeping Team of the Year, sponsored by Breezeway: Well & Good Property Services.
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2023 VRHP Housekeeping Team of the Year: InsideOut Properties of Cape Cod
4/9/2024
The VRMA Excellence Awards celebrate and recognize the incredible work, contributions, and impact that vacation rental professionals have made in the past year. We are highlighting each of the 12 award recipients in 2023, continuing today with VRHP Housekeeping Team of the Year, sponsored by Breezeway: InsideOut Properties of Cape Cod.
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4 Truths of Furnishing: Furnishing Your Rental Like a Pro
By Taylor Summer | 2/6/2024
The short-term vacation rental industry can be both exciting and daunting. Whether you’re a seasoned property manager, just starting out in the industry, or looking to expand your portfolio and acquire additional properties, it’s important to think seriously about furnishing and decor.
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Podcast
Innovating Procurement with Ashley Ching
11/27/2023
Ashley Ching, the founder and CEO of Inhaven, discussed her professional procurement solution for the vacation rental industry in an interview for the VRMA Arrival podcast. Inhaven helps vacation rental owners and property managers standardize the products in their homes and maintain those standards through a tool called Inhaven Keep. Ching shared her background as a mother of four and a frequent traveler, highlighting the issues she faced with inconsistent and misleading descriptions of vacation rentals.
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How to Detect Cigarette Smoke in Vacation Rentals: A Guide for Property Managers
11/3/2023
In the world of property management, ensuring your short-term rental remains smoke-free is essential. Guests smoking in your property can have far-reaching effects, impacting not only your revenue but also the value of your investment and the overall satisfaction of your guests. In this comprehensive guide, we’ll explore the importance of maintaining a smoke-free vacation rental, effective methods to detect smoking incidents, and the role of specialized sensors in preventing and monitoring smoking.
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2023 Staffing Outlook for Operations Teams
By Michelle Williams | 10/16/2023
Spring is a common time of the year to be hiring new operations team staff members, from housekeepers to inspectors and maintenance techs. Widespread labor shortages over the last couple of years, however, has translated into ongoing challenges for many property managers in maintaining needed staff levels.
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