The 5 Most-Needed Soft Skills for Operations Teams
By Michelle Williams | 10/8/2024
The global talent shortage was the topic of a recent survey by Manpower Group, a global staffing and recruitment company. The survey results identified the top hard and soft skill sets that employers report the most difficulty in finding. The distinction between hard skills and soft skills is fundamental in understanding the competencies required in the workplace. Hard skills are specific, teachable abilities or skill sets that are easy to quantify. They often refer to technical knowledge or expertise required to perform specific tasks or use certain tools or software. Examples of hard skills in a vacation rental operations department would include knowledge of cleaning techniques and the safe use of chemicals or the ability to use property management software.
Read More
2023 DEI Impact Award: Becoming rentABLE
9/10/2024
The VRMA Excellence Awards celebrate and recognize the incredible work, contributions, and impact that vacation rental professionals have made in the past year. We are highlighting each of the 12 award recipients in 2023, continuing today with the Diversity, Equity, and Inclusion Impact Award: Becoming rentABLE.
Read More
Unlocking Your Potential with Ben Nemtin
By Ben Nemtin | 9/9/2024
Ben Nemtin, one of the keynote speakers at the 2024 VRMA International Conference, is known for his inspiring journey from battling depression to achieving extraordinary life goals while helping others along the way. As co-founder of The Buried Life movement, Nemtin has been on a mission to help people accomplish their bucket list dreams, from playing basketball with President Obama to helping a stranger reunite with a long-lost family member.
Read More
Train Your Hospitality Staff to Elicit Kama Muta
By Douglas Kennedy | 7/10/2023
It’s something that virtually all humans have experienced in our lives, especially those who work in guest-facing jobs in the hospitality industry when we make an authentic, personalized, and heartfelt connection with another human.
Read More
How to Create a Winning Company Culture in 6 Steps
By Steve Schwab | 5/15/2023
Culture is not just a buzzword; it is an essential element of any successful business. A company’s culture shapes its identity and influences how people interact, which ultimately impacts the organization’s success.
Read More
Strategy Deployment for Employee Engagement
By Dave Roberts | 5/8/2023
At the end of the day, have you ever left the office and wondered if you actually worked on anything that helped the company move toward achieving its vision? Not just for the next day or next week, but what about for the next year or three to five years out?
Read More
Creating a Positive Company Culture That Lasts
By Hal Conick | 4/10/2023
Steve Schwab wanted to set the cultural tone each day at his vacation rental management company. As founder and CEO of Casago, he liked being able to see and communicate with his employees daily, leading them in person.
Read More
The Great Renegotiation
By Hal Conick | 10/31/2022
The reports and realities of the “Great Resignation” have been grim for employers. It seems harder than ever to find and keep good talent, as millions of people have quit their jobs.
Read More
The New Hybrid Professional
6/30/2021
How one residential real estate investor turned suburban apartment rentals into a new model for short-term rental success—even in the midst of the COVID-19 pandemic.
Read More