VRMA Arrival > Business Strategy and Trends

Travelers Will Pay More for Trust, Not Just Luxury, New Vrbo Research Finds

By VRMA Staff | 9/14/2026

Vrbo’s Built to Stay Report suggests today’s travelers are willing to spend more for vacation rentals that deliver consistent quality, transparent pricing and strong trust signals. Expedia Group’s Tim Rosolio explains what the findings mean for professional property managers.

Podcast

Rishi Nigam and Bob Milne on Why Local Still Wins

8/31/2026

In this episode of the VRMA Arrival podcast, VRMA’s Alexa Schlosser sits down with First Chair Destinations CEO Rishi Nigam and president and chief operating officer Bob Milne to discuss what they believe is the next phase of the vacation rental industry’s evolution.

The Next Wave of Vacation Rental M&A

By Jacobie Olin and Dylan Burgess | 8/17/2026

Institutional capital is back in the vacation rental market. Here is what the reset means for owners and how to be ready for it.

Podcast

Ari Eryorulmaz on Building Smarter, Simpler Operations

7/28/2026

Ari Eryorulmaz didn’t plan on building a career in vacation rentals. After accidentally entering the industry as a college student, he went on to become a property manager, entrepreneur, and founder of Extenteam, a company that now supports tens of thousands of units across the short-term rental industry.

What Operators Learned When the Snow Didn’t Come

By Hal Conick | 7/13/2026

Unpredictable weather is a threat for vacation rental operators everywhere. And they need to start thinking about how they can handle imperfect conditions when, not if, they arise. Of the many levers that can be pulled—making cancellation policies more flexible, investing in guest experience teams, buying cancellation insurance products, to name a few—it's imperative that the planning starts before the bad weather hits.

Purpose-Built Short-Term Rentals: How Property Managers Can Drive More Revenue for Their Owners

By Mark Lumpkin | 7/6/2026

The short-term vacation rental landscape is more competitive than ever, and the properties that succeed today are intentionally designed around three things: the market, the asset, and the guest. As a property manager, you have the knowledge and incentive needed to guide owners to make better decisions about the types of amenities to offer and the types of guests they want to attract.

You’re Not Managing Properties Anymore—You’re Running a Business

By Shahar Goldboim | 6/22/2026

Vacation rental operators have evolved into complex business managers, but the property management software supporting them hasn’t kept pace. Most tools are designed to handle individual tasks, but the real challenge is coordinating interdependent workflows across several different departments. Disconnected systems create time-consuming manual work that only grows with scale. This makes coordination, not workload, a bottleneck. Finding systems that can integrate workflows, automate decisions, and minimize human coordination is the key to enabling businesses to scale efficiently.

Stop Using AI. Start Hiring It.

By D. Brooke Pfautz | 6/8/2026

The problem with AI likely isn't a problem at all. The problem is that many vacation rental managers just don't know how to use it. Because AI is only as useful as the tools it is given, there needs to be thoughtful strategy around its onboarding, just like with a human worker. Over time, AI can learn your business's needs, and if given the right information, it can grow into a valuable employee that makes the job easier.