Podcast
How AI Is Actually Helping Property Managers Right Now
5/27/2025
In this episode of the VRMA Arrival podcast, David Stephens, lead data scientist at TravelNet Solutions, cuts through the AI hype to share what short-term rental operators really need to know. From guest messaging and marketing to revenue management and sentiment analysis, Stephens explains where AI adds true value and where it still needs a human touch. He also offers key questions to ask before adopting any AI tool and compares cutting-edge “thinking” models to today’s more common AI applications.
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Podcast
Marcus Rader on Hostaway’s $365M Investment and Industry Leadership
2/24/2025
In this VRMA Arrival podcast episode, Marcus Rader, CEO of Hostaway, shared the company’s impressive growth since 2022, which is the last time we had Rader on the podcast, including securing a $365 million investment and expanding its product offerings. Hostaway has evolved into a multiproduct, all-in-one solution for short-term rental property managers, driven by customer feedback and innovation.
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The Great App Explosion and the Consolidation of Technology
By Umair Hassan | 2/18/2025
The vacation rental industry is witnessing an explosion of new apps. In recent years, technology has played an increasingly critical role in streamlining operations, enhancing productivity, and maximizing returns. This led to the development of a vast number of apps designed to make property managers’ lives easier—and it’s big business.
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Podcast
How AI Is Set to Transform the Way We Interact with Guests
By Pierre-Camille Hamana | 1/21/2025
In an industry as guest-centric as short-term rentals (STRs), communication is the key to shaping positive guest experiences. Yet it has always been one of the industry’s biggest pain points. The necessity of addressing every guest inquiry almost immediately before, during, and after a stay has historically been a huge burden on hosts.
It only makes sense, then, that once the STR industry began adopting artificial intelligence, enhancing guest interactions was a top priority.
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Beyond the Hype: AI’s Real-World Impact on Property Management
By Luca Zambello | 12/17/2024
Artificial intelligence (AI) has become a buzzword across industries, and property management is no exception. However, for vacation rental managers and property professionals, the question isn’t just about the hype—it’s about the tangible benefits AI offers and its potential to revolutionize the industry. This article dives into how AI is reshaping property management, showcasing its real-world impact and practical applications for vacation rental managers.
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Practical Ways to Use AI to Improve Your Vacation Rental Listing, Website, and Pricing
By Thibault Masson | 11/12/2024
Standing out in today’s crowded vacation rental market is hard. Guests expect more, competition is fierce, and keeping occupancy high takes constant effort.
Enter AI. Artificial intelligence isn’t just a buzzword; it’s a practical tool vacation rental managers are using to boost visibility, attract guests, and drive revenue.
From fine-tuning your listings to setting smart, demand-driven prices, AI tools help you stay competitive. Here’s how AI can streamline your business, both on online travel agency (OTA) websites and your direct booking platform.
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