2024 Supplier of the Year Award: Guesty

7/21/2025

The VRMA Excellence Awards celebrate and recognize the incredible work, contributions, and impact that vacation rental professionals have made in the past year. We are highlighting each of the 11 award recipients in 2024, continuing today with the 2024 Supplier of the Year Award: Guesty. Next month, we will feature Inhaven, the other recipient of the Supplier of the Year Award.

Guesty won this award for its role as the leading all-in-one property management platform, providing innovative solutions that automate and optimize short-term rental operations. With over 800 employees globally and a robust ecosystem of 180+ partner integrations, Guesty offers a scalable, tech-driven approach for property managers of all sizes. By focusing on four key areas—distribution, growth, operations, and business tools—Guesty enables property managers to streamline workflows and enhance guest experiences, providing tools such as the Distribution Hub for multichannel listings, an AI-powered dynamic pricing tool, unified messaging, and 24/7 guest communication.

One standout initiative in 2023 was Guesty’s pioneering work in intelligent property management system (PMS) features, embedding practical AI tools like ReplyAI, which uses advanced algorithms to respond to guest queries in a natural, brand-aligned tone across multiple languages. The AI-based PriceOptimizer dynamically adjusts rates, resulting in a 25% revenue boost and a 10% occupancy increase for users. The integrated AI tools, trained on real-time industry data, create a more cohesive experience, allowing property managers to focus on core hospitality elements.

These innovations and measurable impacts—like increased occupancy and guest communication accuracy—demonstrate Guesty’s leadership in leveraging technology to address industry pain points, empowering property managers to deliver exceptional service with ease.