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    Communication: A Key Factor in Guest Satisfaction
    Communication: A Key Factor in Guest Satisfaction

    Last spring, I took my first trip in over a year—a novel concept considering the state of the world we live in today. Unsurprisingly, my vacation was different from those I’ve taken in previous years, and as a traveler emerging from the pandemic, I had different expectations and sets of criteria.

    New Year, New You: Better Revenue Performance in 2022
    New Year, New You: Better Revenue Performance in 2022

    Insights for an even better revenue performance in 2022, to help hosts & property managers mitigate the surprises that may still arise, anticipate market trends, drive demand, and position their properties for success.

    Back to Basics: Revisiting Your Property Standards
    Back to Basics: Revisiting Your Property Standards

    Your company’s property operations team performs a wide variety of tasks that must be completed on a regular basis, whether those tasks be daily, weekly, monthly, or yearly. But if you don’t have the details of those tasks well-documented, you are wasting time and money.

    Maximizing Sales Via Textual Communications
    Maximizing Sales Via Textual Communications

    As is the lodging industry in general, resorts and vacation rental companies are well aware that direct bookings not only help hold down the “costs of acquisition,” but also increase our guest loyalty to our brands and not to a distribution channel partner.

    VRMA Podcast: Looking Back and Forward With VRMA President Miller Hawkins
    VRMA Podcast: Looking Back and Forward With VRMA President Miller Hawkins

    In this episode of the podcast, VRMA Arrival magazine editor in chief Alexa Schlosser talks to new VRMA President Miller Hawkins.

    Long-Term Growth for Short-Term Rentals
    Long-Term Growth for Short-Term Rentals

    Industry data paints a pretty picture for the future of short-term rentals, even as the day-to-day remains unpredictable. We look at ways to start 2022 strong and make the most of the months ahead.