Bridging Both Worlds: Lessons from a Vendor Who Became a Host

7/23/2025

In this episode, VRMA Arrival podcast host Alexa Schlosser sits down with Molly Reardon, head of short-term rental growth at PointCentral and a short-term rental owner herself. Reardon offers a unique dual perspective on how technology can enhance—not replace—the human side of hospitality. She shares firsthand experiences installing smart home hardware, discusses how the pandemic accelerated tech adoption in the industry, and explains where AI is delivering real value for property managers—from saving time to enabling personalization. The conversation also explores quick-win automations, eco-conscious smart tools, and the next big trends shaping vacation rentals in 2025, including consolidation and smarter tech integration.