Are Your Teams Running on Empty? Managing Fatigue in Vacation Rentals

Shelia McCracken
5/11/2026

Yawning on the job? Feeling tired? The answer is probably “yes.” In the vacation rental industry, slowing down is rarely an option. Guests are arriving, properties need to be cleaned, and the work keeps moving, whether your team is fully staffed or not. So, how do we push through the stress, recognize fatigue, and come out on the other side stronger, more energized, and more resilient?

Let’s face it: Many of our teams are burned out. Employees are often picking up extra work to fill in when co-workers cannot make it, working longer hours and extra days just to keep operations moving. In vacation rentals, a guest arrival does not stop because someone called off. Someone else steps in to take on those responsibilities on top of an already full workload, making for an exhausting day—only to do it all over again tomorrow.

At the same time, employees are trying to balance professional responsibilities with their personal lives, and the demands of work feel greater than ever. The good news? These employees are often incredibly loyal and committed, and they are the people helping businesses succeed during busy and challenging times.

The reality is that many companies are facing this issue, so let’s talk about strategies to help manage fatigue, show empathy, and keep teams moving forward.

Lead by Example

If you are tired and grumpy, that energy can quickly spread to your staff. Keep things moving in a positive direction. Maintain an open-door policy and create a safe space where employees feel comfortable speaking up when they are struggling. Jump in and support your team during busy periods to show that you understand what they are experiencing and are willing to work alongside them.

Communicate

Clear and honest communication matters. If extra hours are necessary, be upfront about why and work together on a plan to help employees recover afterward. Employees who feel informed often feel more valued.

Regular check-ins can also go a long way. Monthly one-on-one meetings give employees a chance to share how they are feeling, what they need, and ideas for improvement. Sometimes the best solutions come directly from the people doing the work every day.

Compensate and Staff Appropriately

Compensation matters, but support matters, too. Fair wages, bonuses, and small gestures of appreciation can help employees feel valued. Gift cards, company swag, personal recognition, prizes, or even something as simple as coffee or lunch can make a difference.

At the same time, one of the biggest contributors to fatigue is simply not having enough people to get the job done. Revisiting staffing levels regularly and making adjustments when needed can help reduce burnout and provide much-needed support during peak periods. Flexible scheduling can also help employees recharge and maintain a better work-life balance.

Build a Positive Culture

Create a workplace culture where employees feel supported and respected. Encourage teamwork, delegate responsibilities, and help spread workloads when possible. Small efforts can go a long way toward making work feel more enjoyable and less stressful.

Showing empathy matters. Something as simple as allowing office staff to listen to music, celebrating wins, or creating moments of connection can help improve morale and keep employees engaged.

Prioritize Time Management and Recovery

Encourage employees to take breaks—and actually take time off. Two consecutive days off to rest can make a major difference, especially after demanding stretches. Some companies find success with no-overtime periods, mandatory PTO, or simply encouraging team members to recharge before fatigue becomes overwhelming.

Short breaks throughout the day also matter. Encourage employees to pause, reset, and move around. If someone seems especially worn down, encourage them to take time for themselves before burnout sets in.

Use the Buddy System

Communication and accountability are important within every department. Daily check-ins—whether through group texts, emails, or quick huddles—can help employees feel connected and supported.

Simple messages of encouragement, updates, or reminders let employees know leadership is paying attention. Is someone falling behind? Do they need help? Staying connected throughout the workday shows employees that someone notices and cares.

Make It Fun

Not every reward has to be financial. Team outings, company gatherings, random acts of kindness, or even buying lunch during a hectic week can go a long way. Encourage education and training opportunities that help employees grow professionally while also feeling invested in.

Show Appreciation

One of the biggest drivers of burnout is feeling overworked and underappreciated. A genuine “thank you” matters more than people sometimes realize. Recognize the hard work your employees put in and make sure they know their contributions are valued.

At the end of the day, your team is what keeps your business running. They are helping create great guest experiences and supporting your company’s success every single day.

We have all been there, and we all know what it feels like to be tired. Managing fatigue is not about solving every challenge overnight. It is about showing care, creating support systems and making sure employees feel appreciated for the work they do. When people feel supported and respected, they are more likely to stay engaged, push through busy times and help your business succeed.

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