Guesty Integrates New AI Updates

4/27/2026

Guesty has introduced new AI features, including ReplyAI Autopilot and AI Task Creation, to automate guest communication and operational workflows within its platform. The system can understand guest intent, generate responses in a manager’s preferred tone, and convert messages into actionable tasks, reducing manual workload. Using real-time data from reservations and interactions, the AI improves accuracy while allowing human oversight through customizable controls and escalation options. “Property management has relied on reactive workflows for too long,” said Vered Raviv Schwarz, president and COO at Guesty. “We’re introducing a proactive AI layer inside the property management system that not only responds faster, but pairs speed with real context to understand guest needs and drives action."

ShortTermRentalz (04/23/26) Galen Halasz