Practical Ways to Use AI to Improve Your Vacation Rental Listing, Website, and Pricing
Thibault Masson
11/12/2024
Standing out in today’s crowded vacation rental market is hard. Guests expect more, competition is fierce, and keeping occupancy high takes constant effort.
Enter AI. Artificial intelligence isn’t just a buzzword; it’s a practical tool vacation rental managers are using to boost visibility, attract guests, and drive revenue.
From fine-tuning your listings to setting smart, demand-driven prices, AI tools help you stay competitive. Here’s how AI can streamline your business, both on online travel agency (OTA) websites and your direct booking platform.
What Is AI?
In simple terms, AI refers to software that can learn from data to make decisions. In our industry, it can be about tools that help optimize pricing, improve how your listings appear on OTAs, and tailor your website to guest preferences. We’re not talking about futuristic tech; this is practical, working AI you can use today to run your business more effectively.
Get Seen on OTA websites
AI for Dynamic Pricing
One of the biggest challenges for vacation rental managers is getting their listings seen. AI-powered dynamic pricing tools can help with this. By analyzing market trends, demand, and competitor pricing, these tools adjust your rates daily or even several times a day, ensuring that your property remains competitive and highly visible on OTAs.
Dynamic pricing ensures your rates align with current market trends, helping you stay competitive in search results. Regularly updated prices improve your ranking, but if rates are too low or paired with short minimum stays, you risk losing revenue. AI helps balance competitive pricing with optimal stay lengths, maximizing both visibility and profit.
Optimizing Your Listing Content
AI doesn’t stop at pricing. Tools from companies like OTAmizer analyze your listing content—descriptions, photos, reviews—to help you craft the perfect listing. For example, these tools might suggest using bullet points in descriptions or recommend certain keywords that increase your visibility on OTAs. Small adjustments like these can make a big difference in how often travelers view your property.
Keep Guests Engaged on Your Direct Booking Website
When travelers visit your website, the goal is to keep them engaged until they book. AI tools can now help personalize the experience, similar to how OTAs do, making your site more appealing and relevant to each visitor.
Tailoring Your Website
AI-powered tools can personalize your direct booking website by showing each visitor the most relevant properties or amenities based on their browsing history or past behavior. Just as Amazon tailors product recommendations for shoppers, these tools customize vacation rental listings for potential guests. This tailored experience keeps visitors engaged and boosts the chances they’ll book. Tools like Aidaptive enable this kind of personalization.
Re-engaging Past Guests
AI can also help you bring back past guests. It analyzes their booking history and preferences, and then sends them personalized emails with offers or property suggestions based on their previous stays. This keeps your property top-of-mind and makes it more likely they’ll book with you again.
Step 3: AI-Powered Pricing and Offer: More Than Just A Property’s Nightly Rates
AI doesn’t just help you set prices for individual properties; it’s a key part of a broader revenue strategy for your whole portfolio.
Portfolio Occupancy-Based Pricing
With portfolio occupancy-based pricing, AI looks at how full your entire portfolio is and adjusts rates based on demand. When your properties are booking up fast, AI can raise prices to increase revenue. If occupancy is lower, it adjusts prices to attract more guests, helping you maintain a good balance between bookings and profitability.
Personalized Upsells
AI also helps with personalized upsells by using guest data and booking trends. It can suggest offers like extra nights at a discount or special deals on local experiences. These personalized offers not only enhance the guest’s stay but also give you an extra boost in revenue, making every booking more valuable.
Conclusion: AI Is Here to Help
AI isn’t just for tech giants; it’s already being used by vacation rental managers to improve their businesses. From optimizing your visibility on OTAs with dynamic pricing to creating personalized guest experiences on your website, AI tools can help you manage every step of the booking funnel more efficiently and profitably.
The next time someone mentions AI, you can confidently say, “I’m already using it to grow my business.”
Thibault Masson
Thibault Masson is the head of product marketing at PriceLabs, a dynamic pricing and revenue management platform for vacation rental managers. He is also the founder of the vacation rental news site Rental Scale-Up and a VRMA member for his SaintBarth.com luxury vacation rental villa business.