By Michelle Williams | 6/30/2025

In the vacation rental industry, the influence of your back-of-house staff on guest satisfaction and your brand reputation cannot be overstated.

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6/22/2025

The VRMA Excellence Awards celebrate and recognize the incredible work, contributions, and impact that vacation rental professionals have made in the past year. We are highlighting each of the 11 award recipients in 2024, continuing today with the 2024 Advocate of the Year Award: Dennis Goedheid.

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By Shahar Goldboim | 6/16/2025

Are you worried about artificial intelligence (AI) taking your job? As the founder of a company that develops AI for vacation rentals, I can say with absolute certainty that the industry is split down the middle on this one.

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6/9/2025

The VRMA Excellence Awards celebrate and recognize the incredible work, contributions, and impact that vacation rental professionals have made in the past year. We are highlighting each of the 11 award recipients in 2024, continuing today with the 2024 DEI Impact Award: Generali Global Assistance. 

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By Pierre-Camille Hamana | 6/2/2025

The vacation rental industry is currently in a state of rediscovery. For years, the sector has been defined by the sprint toward automation, refining every touch point to create the most frictionless stays possible. And it worked. Nearly every stage of the guest journey now runs with automated precision — queries are answered in seconds with AI-driven personalization, pricing, and availability adjust in real time based on demand, and upsells are seamlessly surfaced at just the right moment to maximize guest convenience and host revenue.

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