VRMA Arrival

25 Themes Driving the Future of Tech-Enabled Hospitality

By Jessica Gillingham | 8/12/2025

The hospitality industry is undergoing a tech-driven transformation, where digital tools are becoming foundational to delivering seamless, personalized guest experiences. Insights from 38 industry leaders reveal key trends shaping this shift, including the balance between automation and human connection, a cultural move toward tech-first thinking, and the democratization of innovation across operators. From AI-powered marketing and real-time communication to CRM systems, cloud-based platforms, and IoT-enabled sustainability, technology is enhancing both guest engagement and operational efficiency.

Sponsored

How to Maximize Short-Term Rental Revenue with Accurate Market Data

By Melanie Brown | 8/4/2025

The short-term rental industry has evolved far beyond simply managing properties in desirable locations. Today’s most successful property managers understand that sustainable revenue growth comes from making informed, data-driven decisions that respond to constantly shifting market conditions.

Podcast

The Power of Membership: Education, Advocacy, and Connection with VRMA

7/28/2025

In this episode, VRMA Board Chair Jodi Refosco and Executive Director Anne Gardner explore how VRMA supports its members every day—not just during conferences.

Podcast

Bridging Both Worlds: Lessons from a Vendor Who Became a Host

7/23/2025

In this episode, VRMA Arrival podcast host Alexa Schlosser sits down with Molly Reardon, head of short-term rental growth at PointCentral and a short-term rental owner herself.

2024 Supplier of the Year Award: Guesty

7/21/2025

The VRMA Excellence Awards celebrate and recognize the incredible work, contributions, and impact that vacation rental professionals have made in the past year. We are highlighting each of the 11 award recipients in 2024, continuing today with the 2024 Supplier of the Year Award: Guesty.