Arrival recently spoke with Vrbo’s Senior Vice President Peter Andrews. Peter was able to delve into the highlights from his 2019 VRMA Spring Forum session, “Building Customers for Life: Delighting Guests Every Step of the Way!”
We can look at minimizing risk not only a property level but also from the perspective of “future-proofing,” both on an individual business level and an industry level. By future-proofing, I mean ensuring that the vacation rental industry continues to be successful in the future...
Most major decisions require some level of risk evaluation. In fact, we assess risk many times throughout each day — sometimes subconsciously. Risk management for business owners requires careful planning and attention to detail.
In its first-ever U.S. Traveler Survey, Vrbo surveyed 1,067 adult American travelers of all ages to find out what people look for when, where and how they travel. Does your age determine how you vacation? As it turns out, it just might. Take a look at the results!
There is no shortage of new technology, varied business models and operational tasks that compete for the attention of VRMs. It’s easy to shift your focus and chase seemingly more productive opportunities...Are these real problems or just distractions?