In this interview, Lodgify co-founder and CEO Dennis Klett discussed how the vacation rental software company is implementing generative artificial intelligence (AI). "Our current work with generative AI is focused on … the launch and continued development of our first AI feature, Lodgify’s AI Assistant, a ChatGPT-powered messaging tool integrated within the host's unified inbox that allows you to generate a response to a guest with a click of a button," he said. Klett continued, "For the travel industry overall, we see the most potential for generative AI to … disrupt distribution — the critical phases of search, discovery, and booking travel arrangements."
PhocusWire (10/09/23)