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From Blind Spot to Business Intelligence: What Pulse AI Actually Changes on a Reservations Call
From Blind Spot to Business Intelligence: What Pulse AI Actually Changes on a Reservations Call

By Track | 10/12/2026

Reservations calls are full of information about guests, agents, and lost bookings, but most of it never makes it into a system anyone can use. Pulse AI captures it automatically so agents can focus on the guest and convert more calls.

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You’ve Found Your Next Employee … Now What?
You’ve Found Your Next Employee … Now What?

By Paige McAllister | 10/12/2026

Congratulations! After an extensive search, including days (or weeks or months) of reviewing resumes, screening candidates, coordinating interviews, and managing the decision-makers during the selection process, you have found the right person to fill your open position. The hard work is over, right? Unfortunately, no. Especially in this tough labor market, you still have work to do: before the employee starts; on their first day; during their orientation period; within the first critical 60 to 90 days of employment; and throughout their employment to ensure all of your hard work pays off with a happy, successful employee who contributes to the company for years to come.

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Celebrating Excellence, Building Momentum, and Supporting Our Industry
Celebrating Excellence, Building Momentum, and Supporting Our Industry

By Sean Kemper | 10/10/2026

Brought to you by VRHP: What an incredible way to wrap up another VRMA conference in Nashville! If there was one message that came through loud and clear, it’s that operations are no longer just part of the conversation. They’re becoming a driving force behind our industry’s success.

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Increase Revenue in Your Short-Term Rental Business
Increase Revenue in Your Short-Term Rental Business

By Teri Quance-Ahdan | 10/10/2026

Brought to you by VRHP: With the increase in short-term rental properties over the years, competition is continually looming over your cash flow potential. As a leader in your area, you’ll constantly have a target on your back, which makes running faster than the competition essential. Staying educated is paramount. Keeping up with current industry trends and opportunities can add an additional “ching” to your accounting. What follows are five tips to help keep your cash flow moving upward.

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One Standard for Every Property: Review the Cleaner’s Photos the Same Day
One Standard for Every Property: Review the Cleaner’s Photos the Same Day

By Ryan Blood | 10/10/2026

Brought to you by VRHP: Every turnover produces two things: a clean property and a record of the work. The cleaning is what the next guest walks into. The record is what you reopen later, when an owner asks about a mark or a guest disputes a charge. Treat the record as part of the operating standard.

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