By Teri Quance-Ahdan | 9/4/2026

Brought to you by VRHP: As a property manager, finding quality housekeeping staff is one of the most difficult parts of my job. When we find top-notch personnel, we want them to know how valued they truly are. They are the foundation of a successful business model, and a housekeeper has the ability to make or break your reputation.

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By Michelle Fonvielle | 9/4/2026

Brought to you by VRHP: Communication is the key to keeping the balls in the air and the machinery running smoothly. Setting clear expectations for your staff, your guests, and your owners will benefit each group, and in turn, your business as a whole. Don’t assume that “everyone knows” what your policies or procedures are; put them in writing and make sure that everyone is trained on them. That includes “training” your owners!

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By Tea Popaja | 9/4/2026

Brought to you by VRHP: To keep up with the ever-growing expectations of guests and owners, it is our commitment to provide a functional, safe, and clean vacation rental, especially during peak illness season. Our focus is to ensure that proper cleaning procedures are being followed by maintaining high standards and guaranteeing a worry-free stay. 

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8/31/2026

In this episode of the VRMA Arrival podcast, VRMA’s Alexa Schlosser sits down with First Chair Destinations CEO Rishi Nigam and president and chief operating officer Bob Milne to discuss what they believe is the next phase of the vacation rental industry’s evolution.

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By Douglas Kennedy | 8/24/2026

If vacation rental managers would view every phone call as a sales opportunity, they would recognize there is real potential to convert interest into direct revenue. By making phone numbers easy to find and training staff to guide callers toward a reservation, they can reduce distribution costs, boost conversion rates, and capture more revenue during “the last mile” of the booking process.

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