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Why Your Competitors Might Also Be Your Allies
Why Your Competitors Might Also Be Your Allies

By Madeleine Parkin | 10/19/2026

A rising tide lifts all boats, and in the vacation rental business, that means a strong market that benefits everyone. It is in every operators interest that the competition remains friendly; staying in touch with the competition pushes quality standards higher, maintains stable pricing, and is essential to advocating for the industry as a whole.

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Can You Trust What AI Tells You About Your Pricing? Five Questions to Ask the Tool Itself
Can You Trust What AI Tells You About Your Pricing? Five Questions to Ask the Tool Itself

By Thibault Masson | 10/19/2026

AI chatbots, from ChatGPT to the chat box inside your software, answer when you ask, while an AI revenue analyst works in the background. Here are five questions to ask any AI tool to find out whether you can trust it.

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From Blind Spot to Business Intelligence: What Pulse AI Actually Changes on a Reservations Call
From Blind Spot to Business Intelligence: What Pulse AI Actually Changes on a Reservations Call

By Track | 10/12/2026

Reservations calls are full of information about guests, agents, and lost bookings, but most of it never makes it into a system anyone can use. Pulse AI captures it automatically so agents can focus on the guest and convert more calls.

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You’ve Found Your Next Employee … Now What?
You’ve Found Your Next Employee … Now What?

By Paige McAllister | 10/12/2026

Congratulations! After an extensive search, including days (or weeks or months) of reviewing resumes, screening candidates, coordinating interviews, and managing the decision-makers during the selection process, you have found the right person to fill your open position. The hard work is over, right? Unfortunately, no. Especially in this tough labor market, you still have work to do: before the employee starts; on their first day; during their orientation period; within the first critical 60 to 90 days of employment; and throughout their employment to ensure all of your hard work pays off with a happy, successful employee who contributes to the company for years to come.

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Celebrating Excellence, Building Momentum, and Supporting Our Industry
Celebrating Excellence, Building Momentum, and Supporting Our Industry

By Sean Kemper | 10/10/2026

Brought to you by VRHP: What an incredible way to wrap up another VRMA conference in Nashville! If there was one message that came through loud and clear, it’s that operations are no longer just part of the conversation. They’re becoming a driving force behind our industry’s success.

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