Sonder has eliminated cleaning fees for guests, rolling out what it calls “zero cleaning fees” in November, although there was no formal announcement. “We rolled out zero cleaning fees across our portfolio, to further simplify pricing for our guests,” said Nathan Bacher, Sonder’s vice president, revenue management. “Pricing transparency was already a part of the Sonder experience, and this takes it a step further.”
Skift (01/09/23) Dennis Schaal