Podcast
Rishi Nigam and Bob Milne on Why Local Still Wins
8/31/2026
In this episode of the VRMA Arrival podcast, VRMA’s Alexa Schlosser sits down with First Chair Destinations CEO Rishi Nigam and president and chief operating officer Bob Milne to discuss what they believe is the next phase of the vacation rental industry’s evolution.
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Phone Calls Are ‘The Last Mile’ of STR Distribution
By Douglas Kennedy | 8/24/2026
If vacation rental managers would view every phone call as a sales opportunity, they would recognize there is real potential to convert interest into direct revenue. By making phone numbers easy to find and training staff to guide callers toward a reservation, they can reduce distribution costs, boost conversion rates, and capture more revenue during “the last mile” of the booking process.
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Before Your Best People Look Elsewhere: A Mid-Year Compensation Check
By Susan Palé | 8/10/2026
The latest economic numbers show the labor market is tightening, meaning skilled employees are getting harder and more expensive to find. Taking a fresh look at your year-end compensation strategies is one way to help retain your top talent. The Workplace Advisors' 2026 Mid-Year Labor Market Summary has more expert guidance, along with labor market insights and compensation planning strategies.
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