VRMA Administrator
Touch Sta released its Guest Communication Study, which compiled the findings from a company survey of 2,024 US adults who have stayed in vacation rentals. The study found, among other things, that two thirds of guests receive one to two or no communications from their hosts. It also found that 69% of guests said communications most influenced their likelihood to leave a positive review.
ShortTermRentalz (11/06/23) Paul Stevens
